The Save Mart Companies Expands Partnership With Instacart; Tamara Pattison and Chris Rogers Share

Save Mart recently announced that it expanded its partnership with Instacart, implementing solutions such as Caper Carts and FoodStorm.

"As a seasoned grocer with deep California roots, we’re committed to delivering fresh, local, and quality products at affordable prices. Our collaboration with Instacart has significantly expanded our online presence, reinforcing these core values within our local communities," said Tamara Pattison, Chief Digital Officer at The Save Mart Companies. "Embracing new revenue streams through Storefront Pro offers us a solid foundation to enhance our business online. By introducing Caper Carts and FoodStorm, we’re allowing customers to access what they love most about shopping online and bringing those elements into our stores.”

According to a press release, the retailer will also upgrade to Instacart’s Storefront Pro, bringing superior e-commerce capabilities with advanced advertising options to its business.

With the debut of Instacart’s Caper Carts, FoodStorm, and Storefront Pro, the online and in-store shopping experience for customers is further connected.

The retailer first partnered with Instacart in 2019 to launch same-day delivery across its banners, and the two are now deploying a number of technologies to digitize its stores and serve its customers.

These technologies include:

• Caper Carts, Instacart’s AI-powered smart carts, will roll out at select Save Mart and Lucky stores in the coming months, followed by a broader rollout later this year
• FoodStorm, Instacart’s order management system that helps streamline retailers’ food service, perimeter offerings and catering operations, will roll out across Save Mart and Lucky stores
• By upgrading to Storefront Pro, all three banners within The Save Mart Companies now have access to premium e-commerce features like customizable homepage and merchandising layouts, robust self-serve marketing tools, in-depth analytics, a dedicated Instacart support team, and support for third-party integrations

"We're committed to giving grocers the technology they need to better serve their customers, no matter how they choose to shop,” said Chris Rogers, Chief Business Officer at Instacart. “We're proud to partner with The Save Mart Companies on innovative in-store and online solutions that enable them to create a truly omnichannel experience that helps their business grow and makes shopping more unified, engaging, and personalized for their customers."

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