Ahold Delhaize banner Stop & Shop has taken a bold step in the expansion of its grocery pickup offerings. Enacting a similar strategy to other big-name retailers, the company is trialing a walk-up grocery locker program at its Brigham Circle location in Boston, Massachusetts.
“Stop & Shop is dedicated to providing innovative grocery solutions for our customers, especially as we continue to navigate the pandemic,” Stacy Wiggins, Vice President of E-commerce Operations for Stop & Shop, said in a press release. “The Locker Pick-up program is another way we’re working to accelerate our e-commerce offerings so that our customers can shop for and pick up their groceries at a time that’s most convenient for their schedule. We hope that by eliminating the need to wait in line or go in-store, they’ll get even more time back into their day.”
According to local news source boston.com, shoppers are able to place orders online and select a pickup window before receiving their personal code for the grocery locker kiosk. The lockers are located near the store’s main entrance, making it easier than ever before to get in and out quickly.
The lockers include refrigerated, frozen, and room temperature storage space, which shoppers’ items are stored in by Stop & Shop team members. Additionally, they are sanitized after each use and monitored 24/7.
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