The grocery space is integrating more technology every day to make shopping easier and more convenient. Kroger is embracing the tech age with its newest partner, a software firm named Everseen. This new partnership will help the grocer roll out artificial intelligence (AI) technology to 2,500 stores.
"By leveraging Everseen’s Visual AI and machine learning technology, we’re not only able to remove friction for the customer, but we can also remove controllable costs from the business and redirect those resources to improving the customer experience even more,” stated Mike Lamb, Vice President of Asset Protection, Kroger.
The software firm, which also collaborates with Walmart, has a goal to make retailers businesses more profitable and efficient.
According to The Irish Examiner, Everseen’s tech uses cameras to monitor the checkout and self-scan areas, detecting each item customers put in and out of their carts. Similar technology is seen in Amazon’s Amazon Go marketplaces.
“Everseen’s unique Visual AI technology is transforming the way retailers can manage their end-to-end operations to drive perpetual inventory accuracy, prevent stock loss, and empower autonomous processes,” said Chris Taylor, Chief Sales Officer, Evergreen.
With AI already at the doorsteps of daily operations for retailers, what will the industry come up with next? Deli Market News will keep a finger on the pulse and report the latest.