Executive update incoming! SpartanNash has let us in on its latest strategic leadership move, announcing the promotion of Amy McClellan to Executive Vice President and Chief Customer Officer. The former Senior Vice President and Chief Marketing Officer steps into this critical role following the departure of EVP and CCO David Sisk on December 31.
In her new role, McClellan will be focused on driving sales growth in the wholesale segment and overseeing customer engagements for all national accounts, independent and chain grocers, e-commerce retailers, and the U.S. Defense Commissary Agency and military exchanges worldwide. McClellan will also be responsible for field merchandising, sales operations, customer service, and value-added services to help SpartanNash customers succeed in the channel and communities they serve.
Sisk and McClellan will work closely in the coming weeks to ensure a smooth transition. The retailer is also searching for McClellan’s successor as Chief Marketing Officer.
This marks McClellan’s third promotion since joining SpartanNash four years ago, according to a press release. During her time with the retailer, McClellan has served as Division Vice President, Retail; Vice President, Fresh Merchandising; and Senior Vice President and Chief Marketing Officer.
She has played a key role in growing the OwnBrands food distribution purchase concentration by improving product quality and innovation. McClellan also led the highly successful launches of Fresh & Finest by Our Family®, a brand that offers affordable and convenient indulgence in deli, bakery, produce, and meat.
Before joining SpartanNash, McClellan was previously Senior Vice President, Retail of Martin’s Super Markets, where she was a customer of SpartanNash until the company acquired the grocery chain in 2019.
“As a former wholesale customer herself and a grocery industry veteran, Amy brings tremendous breadth and depth of experience to this role,” commented SpartanNash Chief Executive Officer Tony Sarsam. “She will be a passionate advocate for our customers, helping them grow their business with a strategic OwnBrands product mix and other SpartanNash services and solutions.”
Congrats to both of their successful retail careers! For more updates on SpartanNash’s leadership strategies, stick with DMN.