Arkansas is not only the place of Walmart’s headquarters, but it is now the location of a high-tech Market Fulfillment Center (MFC). The retailer recently revealed that the facility will be part of Store 100 in Bentonville, driving its operational growth.
“We’re innovating toward an even better shopping experience every day and on every platform,” said Prathibha Rajashekar, Senior Vice President of Innovation and Automation. “To help our customers and associates live better, we’re using technology to help them save time. That leads to improved experiences for everyone, no matter how they shop—and moves our entire business forward in the process.”
The MFC is built within the store and is powered by a proprietary storage and retrieval system named Alphabot. Walmart believes fulfillment through digitization and connecting its store and supply chain assets end to end will transform fulfillment.
Customers can expect to see the benefits of the MFC almost immediately.
“I feel confident that the items our associates are looking for are going to be there when a customer wants them. That makes me feel good because I know our team is providing our customers with great service,” said Gilbert Giron, an MFC digital team lead at Walmart.
At the foundation of the new MFC is Walmart’s strategic use of technology to transform its stores, making the shopping experience better for customers. It also opens doors to newly created ladders of opportunity that make Walmart a place where good jobs can turn into great careers.
“This new order fulfillment system is truly game-changing,” said Ryan Simpson, the Store Manager at Store 100. “Not only does it enhance the customer experience through quicker, more accurate online order fulfillment, it also provides us the runway to continue growing our business now and in the future.”
The MFC in Bentonville, Arkansas, is the first in the state. It’s the second nationwide, with the first being Store #2142 in Salem, New Hampshire. Walmart plans to continue opening MFCs in select stores in the coming years.
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