Kroger got headlines buzzing when it announced its partnership with Ocado in May of 2018, and it's once again making tongues wag by naming the next regions—Central Florida and the Mid-Atlantic—to house another two customer fulfillment centers (CFC). The retailer has already committed to building 20 CFCs—all powered by Ocado—to accelerate its ability to provide customers with anything they want, at any time and at any place.
“Kroger is developing the retail model of the future through our exciting partnership with Ocado, a UK-based company with global ties,” stated Alex Tosolini, Kroger’s Senior Vice President of New Business Development. “We will co-innovate with Ocado to develop the best possible experiences for our customers, leveraging advanced robotics technology and creative solutions.
The retailer already set up plans to build its first CFC in Monroe, OH, a suburb north of Cincinnati. These facilities, also known as “sheds,” have digital and robotic capabilities.
“This announcement marks another important step toward combining Kroger’s long-standing dedication to innovative and world-class grocery services with Ocado’s unique, industry-leading technology,” Luke Jensen, CEO of Ocado Solutions, added. “As the U.S. retail landscape continues to change, these CFCs will play a crucial role in helping Kroger offer its customers a superior online shopping experience in these two major markets.”
Rodney McMullen, Kroger Chairman and CEO, stated that, “Kroger is excited to partner with Ocado—one of the most innovative, advanced companies in the world—to redefine the grocery shopping experience for customers along the East Coast. We are incredibly excited to introduce customer fulfillment centers in this region to deliver on our Restock Kroger vision to serve America through food inspiration and uplift.”
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