At a time when consumers everywhere are utilizing online grocery services, it is important as a retailer to stay ahead of the game to keep shoppers coming back for more. That is why H-E-B has partnered with Swisslog to increase support of its online fulfillment demand. In teaming up, Swisslog will work with the retailer to create automated micro-fulfillment centers. The fulfillment centers will help boost the curbside pick-up and delivery aspects of H-E-B’s business across its Texas stores.
“Swisslog is pleased H-E-B put its trust in us to automate and support its facilities with state-of-the-art automation and software,” said Mitch Hayes, Vice President of E-Commerce and Retail, Swisslog Logistics Automation, Americas. “COVID-19 and anticipated behavioral changes have created increased urgency around the need for automation within many grocery operations. E-grocery automation is no longer an option—it’s a requirement for survival and continued growth.”
With more than 2,000 installations around the globe, Swisslog has invaluable experience in multiple flexible, scalable, and modular automation technologies. The company offers a range of automation solutions and software to fit grocers’ online fulfillment strategies, whether it’s a hub-and-spoke arrangement, a bolt-on store automation approach, micro-fulfillment centers, or a fully automated grocery store.
The automated micro-fulfillment centers will enhance H-E-B’s leadership in the industry by streamlining online fulfillment and moving it closer to the customer. According to the press release, it will allow the retail chain to efficiently meet the growing demand for curbside pick-up without negatively impacting customer experience in the store.
H-E-B’s new micro-fulfillment centers feature AutoStore empowered by Swisslog’s SynQ software and pick stations. This goods-to-person solution is one of the most flexible automation solutions available for order fulfillment in e-grocery where density, operator productivity, and lead time are important factors. With more than 170 installations worldwide, Swisslog is one of the largest and most experienced integrators of the AutoStore system, as stated in the press release.
To learn more about this innovative partnership, click here for the full press release.
As the online retail world continues to expand and evolve, keep checking back with Deli Market News for the latest updates on innovations and partnerships in the works.