Ohio-based Kroger is expanding the borders of its delivery network through the opening of a couple of new facilities. Eyeing the Central United States, Kroger has expanded its fulfillment network to include a new customer fulfillment center (CFC) in Dallas, Texas, and a new spoke facility in Louisville, Kentucky.
“Kroger’s fast-growing seamless ecosystem takes the promise of zero compromises to the next level, with Kroger Delivery bringing the freshest food and quality ingredients to your own doorstep—when you want it, how you want it,” said Bill Bennett, Kroger Vice President and Head of E-Commerce. “Customers can use Kroger.com or the Kroger app to check the weekly circular, select personalized digital coupons, search products by dietary preference, and ultimately place their delivery order, saving time and money.”
The new Dallas CFC is 350,000 square feet and is powered by the Ocado Group. It will leverage advanced robotics technology and creative solutions to redefine the customer experience for customers in the Dallas-Fort Worth area, a press release stated.
Additionally, the grocer pulled back the curtain on a 50,000-square-foot spoke facility in Kentucky, which will collaborate with Kroger’s CFC in Monroe, Ohio, and will serve as a last-mile cross-dock location to expand Kroger Delivery’s ability to serve more customers in the Greater Louisville region.
“Kroger Delivery is part of our rapidly expanding seamless ecosystem that provides customers with fresh and quality products—anytime and anywhere,” commented Bennett. “We are thrilled to expand Kroger’s offerings to more Louisville customers with a truly differentiated customer experience...Customers will enjoy receiving their orders directly from our refrigerated trucks and delivered by trained Kroger uniformed associates, giving customers an unparalleled first-class delivery experience.”
To read more about the new Dallas facility, click here. Click here to read more about the new Louisville location. And stay here on Deli Market News as we follow the retail trail.
