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SpartanNash Partners With Upshop to Implement Magic™ Tool; Tom Swanson, Masiar Tayebi, and Shamus Hines Comment

SpartanNash Partners With Upshop to Implement Magic™ Tool; Tom Swanson, Masiar Tayebi, and Shamus Hines Comment

Tuesday, September 19th, 2023

Some might say SpartanNash’s recent success is due to magic. Others would call it Upshop’s Magic™ Inventory and replenishment optimization application. The retailer is expanding the use of this innovation to consolidate its ordering systems, maintain planogram integrity, and assist with merchandising reset planning.

Tom Swanson, Executive Vice President, Corporate Retail, SpartanNash“At SpartanNash, we’re prioritizing technology to enhance our associate and store guest experience,” said SpartanNash Executive Vice President, Corporate Retail Tom Swanson. “By leveraging advanced analytics to predict product demand, our associates can spend less time checking inventory and more time face-to-face helping serve our shoppers.”

The Magic application is specifically designed for the grocery industry, reviewing seasonal trends, promotional activity, display allocation, and real-time sales data to offer actionable insights that enhance inventory accuracy and guest satisfaction.

Additionally, the system provides store associates with a real-time, comprehensive view of the store’s stock to maximize assortment for guests, while at the same time reducing waste.

Masiar Tayebi, Executive Vice President and Chief Strategy and Information Officer, SpartanNash“We’re proud to continue to demonstrate how AI technology can improve operational excellence in our stores and across our business network,” said SpartanNash Executive Vice President and Chief Strategy and Information Officer Masiar Tayebi. “Improving our inventory control and accuracy accelerates the financial benefits we can realize from our merchandising and supply chain transformations.”

SpartanNash’s release noted this tool builds on the company’s ongoing investments in technology to reflect the company’s commitment to its merchandising and supply chain transformations, leading to a better customer experience and cost savings. The food solutions company recently announced expansion plans for the use of an autonomous inventory robot providing real-time data intelligence.

Shamus Hines, Chief Executive Officer, Upshop“As a leader in forecast and ordering solutions, Upshop is excited to partner with innovative grocery retailers such as SpartanNash to offer the tools they need to optimize their inventory to meet total store demand,” said Upshop Chief Executive Officer Shamus Hines. “We’re confident this expanded solution will provide an exceptional shopping experience for store guests by ensuring shelves are always stocked with delicious, fresh options.”

Keep reading DMN for more retail innovations.