While retailers continue to invest in grocery delivery partnerships and program expansions, the in-store experience will always reign supreme. From big-name companies like Whole Foods to regional niche favorites like Hong Kong Supermarket, all retailers are subject to the often finicky opinions of Yelp reviewers. 24/7 Tempo has taken to the review site to determine the top 30 grocery stores in the nation, and Whole Foods Market rocketed to the top spot.
A business school study of grocery store customer loyalty last year found that 83 percent of shoppers regularly visited between four and nine stores for groceries over a 12-month period. 24/7 Tempo looked at the top 350 supermarkets, excluding restaurants and delis, and honed in on the top representative store if it was part of a chain. According to 24/7 Tempo, the factors taken into consideration for the list were: convenience, store organization, cleanliness, price, shopper rewards programs, availability of specific products, how a chain treats its employees, and how the parent company is perceived to behave in general. If you ask me, that’s a lot of research to find a good place to buy some dinner.
Amongst that list were:
For the full list of supermarkets and the Yelp reviews to back it up, click here, and keep reading Deli Market News for all your retail updates.