Aged Cheddar Cheese
Lactose-Free Bries
Kroger Announces New Divisions for Scan, Bag, Go Expansion, Plans to Expand Tech to 400 Stores

Kroger Announces New Divisions for Scan, Bag, Go Expansion, Plans to Expand Tech to 400 Stores


CINCINNATI, OH
Wednesday, January 31st, 2018

Kroger announced plans to expand its recently launched Scan, Bag, Go shopping technology to 18 operating divisions, an expansion it hopes will help anticipate shopping trends and improve the customer experience. The retailer plans to make the service available to customers at 400 stores this year.

Chris Hjelm, EVP & CIO, Kroger"With every new product, service, and technology integration, Kroger is redefining the customer experience and reimagining the store of the future," said Chris Hjelm, Executive Vice President and Chief Information Officer, in a press release. "After testing Scan, Bag, Go in several locations, we are bringing this transformative technology to new stores across the country through Restock Kroger."

According to the retailer’s press release, Kroger’s R&D team invented Scan, Bag, Go technology. Scan, Bag, Go allows customers to use a wireless handheld scanner or the Scan, Bag, Go app on their personal device to scan and bag products as they shop. Kroger will offer the new technology as an option alongside traditional checkout lanes staffed by associates, self-checkout, online ordering, curbside pickup, and home delivery in select cities.

Kroger Storefront

"Many of our customers have adopted this convenient new technology and responded favorably to the seamless checkout experience," Hjelm added. "Scan, Bag, Go is one more choice, like ClickList, that Kroger provides so customers can choose when and how they want to shop with us."

The R&D team intended Scan, Bag, Go to create a personalized experience for grocery customers. The new program will allow Kroger shoppers to view and download digital coupons, keep a running total of their order, and view the current week's sales ad.

Mary Ellen Adcock, Group Vice President of Retail Operations, Kroger"The installation of Scan, Bag, Go is a collaboration between the Kroger operations and tech teams that allows us to accelerate the adoption of new technologies in our stores," said Mary Ellen Adcock, Group Vice President of Retail Operations. "We are always excited to execute innovative ideas that benefit our customers' shopping experiences."

Kroger expects to make Scan, Bag, Go technology available in select locations throughout the following divisions by the end of the year: Atlanta, Central, Cincinnati, Columbus, Dallas, Delta, Dillons, Fred Meyer, Fry's, Houston, King Soopers, Louisville, Michigan, Mid-Atlantic, Nashville, Ralphs, Smith's, and QFC.

To keep following technological advances in grocery sales, stay with us at Deli Market News.

Kroger
Topics:


Aged Cheddar CheeseLactose-Free Bries

Have a new product, press release or story idea?

Let us know

In This Story


The Kroger Co. spans many states with store formats that include grocery and multi-department stores, convenience stores and mall jewelry stores. We operate under nearly two dozen banners, all of...

Marin French Cheese Introduces Petite Mustard Brie

The cheesemaker's latest line extension embraces a piquant flavor trend.
View Press Release

Specialty Food Association Winter Fancy Food Show Features Innovation and Disruption

The fastest-growing segment of the food industry, specialty food, is gathering in San Francisco, California, for another great show.
View Press Release

Ithaca Cold-Crafted Closes $2.7 Million In New Growth Capital From LiDestri Food and Drink

The brand is currently available at more than 3,000 retail doors across the U.S., including Wegmans, Publix, Stop & Shop, Shoprite, and The Fresh Market.
View Press Release

Califia Farms Further Diversifies Plant-Based Offerings With Launch Of New Oatmilk Line

The plant-based beverage company deepens its commitment to craft and plant-based nutrition.
View Press Release

Dewey's Bakery Expands Product Portfolio

The company introduces its new Tiki Bar collection, which brings the excitement of the seasons to the cookie aisle.
View Press Release

Brand Spankin’ New: Cypress Grove Launches Fresh Goat Cheese Cups and “Cheeseboards for Dinner” Campaign

The Humboldt County-based cheese producer making award-winning and world-renowned cheeses since 1983, will be showcasing a new addition to its fresh goat cheese line at this year’s Winter Fancy Food Show.
View Press Release