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Ahold Delhaize Publishes 2023 Annual Report; Frans Muller Details

Ahold Delhaize Publishes 2023 Annual Report; Frans Muller Details

Tuesday, March 5th, 2024

As Ahold Delhaize looks ahead to 2024, the recent release of its Annual Report for 2023 offers a look inside the retailer’s operations. What strategies will it employ in this year to stay ahead of competitors? Let’s find out.

Frans Muller, President and Chief Executive Officer, Ahold Delhaize“The theme of this report is ‘local matters’—and, in 2023, we proved that once again,” commented Frans Muller, Chief Executive Officer. “Our brands remain intensely focused on our aim to ensure that customers and communities have access to affordable, sustainable, and healthy products. And at the same time, we are committed to playing our part as an industry leader to ensure we can build a more sustainable value chain that is healthier for the planet.”

As a press release outlined, the insightful annual release features a Strategic Report, Governance and Performance sections, and includes key stories featuring the impact of its local brands.

Ahold Delhaize hopes to tackle issues at the local level in a bid to build a more sustainable global supply chain

Within the report, the company notes developments to its Leading Together strategy, emphasizing growth drivers of e-commerce and digitalization, operational excellence, health and sustainability, and talent cultivation.

Key highlights from the report are as follows:

  • Met all of the key financial goals for the year; invested €2.4 billion in areas such as store remodels and Home Shop Centers, including innovations and improvements to support its ESG agenda and modernize its infrastructure
  • Significantly exceeded its original Save for Our Customers goal, generating over €1.25 billion in cost savings
  • Made significant progress in the area of health and sustainability
  • Expanded its ESG section with more details, including a new overview of the UN Sustainable Development Goals and how the retailer is striving to help fulfill them

The full report—including messages from the company’s CEO and CFO—can be accessed here.

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Ahold Delhaize