Safety and security are two things that consumers are searching for more than ever before as 2020 continues to be an ever-changing year of new challenges. Through such uncertainty, the buy-side has stepped in to ease consumers’ minds, this time as Amazon has announced that it will be expanding its Key In-Garage Delivery to reach more than 4,000 cities in the U.S., serving millions of Prime members. Allowing members to have their orders conveniently delivered, contact-free to their garage, the growing service provides consumers with an increased sense of security that they have been searching for during these tumultuous times.
“Customers tell us they appreciate the convenience and peace of mind that in-garage delivery offers, and we’re happy to expand the service to thousands of additional cities,” said Pete Gerstberger, Head of Key by Amazon. “With this latest expansion, Amazon customers in thousands of big cities and small towns across the U.S. can now enjoy another Prime benefit with convenient, contactless deliveries right in their garage, all backed by the Key by Amazon Happiness Guarantee.”
According to a press release, consumers will need a myQ smart garage door opener to receive packages inside their garage. Once they link the app with Key, customers simply select “FREE In-Garage Delivery” at checkout. Packages are securely delivered by a service professional, and customers can easily use the Key by Amazon app or the Amazon mobile shopping app to find out when package is delivered. To view videos of their delivery, customers can also use a compatible Ring smart home camera with their Ring Protect Plan, or LiftMaster Smart Garage Camera powered by myQ with a myQ Video Storage Subscription.
Part of this launch includes Amazon's latest investment in fresh with the rollout of Key In-Garage Grocery Delivery. Beginning in five cities, this new service enables eligible Prime members to have their grocery orders from Whole Foods Market or Amazon Fresh delivered securely into their garage. The service will be available in select areas of Chicago, Dallas, Los Angeles, San Francisco, and Seattle before expanding to other cities in the U.S.
The Key In-Garage Delivery service was originally launched in 50 cities and is now expanding to Prime members in over 4,000 cities and towns including: New York, Los Angeles, Chicago, Philadelphia, Dallas, Washington DC, Houston, Boston, Atlanta, and Phoenix; and thousands of surrounding areas such as Astoria, NY; Valencia, CA; Oswego, IL; Elverson, PA; Farmersville, TX; Frederick, MD; Magnolia, TX; Salisbury, MA; Peachtree City, GA; and Casa Grande, AZ, among many others.
Where will Key In-Garage expand to next, and how will Amazon’s competitors step up to meet this new innovation? Keep a tab open for Deli Market News as we keep you updated.