Improved accuracy and customer service are two of the advantages being secured by partners of KeHE Distributors®. The natural and organic, specialty, and fresh product distributor has implemented a series of innovations to achieve significant increases in customer satisfaction and record-breaking order accuracy rates.
“We operate at the forefront of what’s happening in our industry and identified three areas of opportunity for us to excel to ensure our partners' successes,” said Deb Conklin, President and Chief Executive Officer of KeHE. “By prioritizing our suppliers and retailers, we can continually provide best-in-class distribution services and an unmatched variety of innovation for consumers.”
Recent years have brought on challenges such as supply chain delays, food shortages, and rising costs, which have caused an ever-evolving distribution landscape. As KeHE navigates such changes, the company is embracing cutting-edge innovations to proactively address the needs of the market, focusing on pick rates, fill rates, and flexibility, a press release detailed.
KeHE is rolling out three new innovations designed to offer an improved experience to both suppliers and retailers. This includes:
As the release further noted, these innovations are part of a company-wide campaign named Food. Forward™, which aims to “ensure that KeHE and its employees are sourced for GOOD in the world.” The comprehensive blueprint includes strategies for operational excellence, growth, and partner success.
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