Sobeys continues to expand its reach in Canadian markets, and Ottawa is the next area on its map. The Empire Company Limited retail brand has expanded its Voilà by Sobeys service, providing grocery home-delivery services to Ottawa residents.
“Canadians are craving a better online grocery home-delivery option. Voilà is winning customers in the Greater Toronto Area and Quebec, and we are now thrilled to be serving the Ottawa market,” said Sarah Joyce, Senior Vice President, E-Commerce, Empire Company Limited. “We know that customers will also be excited to order many of the iconic Farm Boy products they love, alongside fresh and grocery items from Sobeys, ready-made meal solutions from Oliver and Bonacini, and more—all in one place and delivered straight to their door.”
Customers using the award-winning Voilà by Sobeys service can enjoy a “fresh-or-it’s-free” guarantee. The Voilà website and app track inventory in real-time to provide customers with reliable visibility of available items. Voilà by Sobeys delivers orders to customers’ homes within a one-hour delivery window of their choosing.
According to the release, fast, accurate delivery comes directly from Voilà’s cutting-edge robotic automated warehouse, where orders are picked by robots and delivered by teammates in temperature-controlled delivery vehicles.
“In a world where people are increasingly strapped for time, grocery home delivery provides an incredible convenience. Customers can rely on Voilà by Sobeys because of our freshness guarantee and our 99 percent product accuracy,” said Joyce. “Not to mention our delivery teammates who provide exceptional service that our customers instantly fall in love with. Ottawa customers deserve this first-class service.”
Where will we see this service reach next? Stay tuned as we keep an eye on the wires.
